Health and Safety strategy, and good behaviour starts from the top. Smurfit Kappa Central, Argentina and Chile clusters designed and implemented a learning strategy under the topic ‘How to anticipate error and violation’ to promote safe and health-oriented decision making.

“We want to be an organisation that learns and reflects critically on mistakes and the pattern setting behaviours behind them,” says Claudio Martines, H&S Cluster Manager for Argentina and Chile. “Improving causal analysis of incidents and understanding and anticipating human error helps to ensure that accidents at the workplace are not repeated,” continues Oscar Velasco, H&S Cluster Manager for Central cluster.

We created a virtual learning environment, using incidents that had occurred in the past to educate our leaders to use different sets of tools and communication skills to prevent future incidents. The key elements in the training include understanding human behaviour, creating networks of trust, reliable accident investigation and positive interventions. With the learnings from the training, we aim at lasting transformation in behaviour.

The programme started in the Central Cluster in 2022 and since then over 1400 leaders have been trained in Argentina and Chile.

 

At Smurfit Kappa no matter where we work, nothing is so important that it cannot be done safety.