Dynamically
& Sustainably
Delivering
Annual Report 2023
Overview
2 Strategic Framework and
Financial Highlights 2023
4 What We Do
6 Where We Operate
8 Our Sustainability Commitments
10 Our Innovative Solutions
Strategic Report
18 Chair’s Statement
26 Our Business Model
28 Our Strategy
30 Key Performance Indicators
34 Risk Report
40 Finance Review
48 Stakeholders
58 Sustainability
96 People
Governance
112 Board of Directors
116 Corporate Governance Statement
125 Audit Committee Report
129 Remuneration Report
151 Nomination Committee Report
154 Sustainability Committee Report
156 Directors’ Report
159 Statement of Directors’ Responsibilities
Financial Statements
162 Independent Auditor’s Report
168 Consolidated Income Statement
169 Consolidated Statement
of Comprehensive Income
170 Consolidated Balance Sheet
171 Company Balance Sheet
172 Consolidated Statement
of Changes in Equity
173 Company Statement of Changes in Equity
174 Consolidated Statement of Cash Flows
175 Company Statement of Cash Flows
176 Notes to the Consolidated
Financial Statements
Supplementary Information
226 Alternative Performance Measures
232 Shareholder Information
Contents Who we are
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